Receptionist

Industry: Building & Construction

Location: Portsmith, Queensland 4870, Australia

Role Type: Full time

 

LIFE IS SHORT, WORK SOMEWHERE GREAT!

If you’re looking for a rewarding role filled with variety and potential, Alphacool has the perfect opportunity for you including working a 9 DAY FORTNIGHT & FREE YEARLY GYM MEMBERSHIPS.

Alphacool is seeking an enthusiastic Receptionist to join the team.  The role involves providing a professional, efficient and effective service to meet the needs of our clients while assisting the daily functions of everything in reception.  

ABOUT THE COMPANY

Alphacool is a locally owned family business with 80 staff across HVAC-R, Electrical, and Plumbing divisions. Our customer base is made up of large Supermarkets, Government, Marine, Industrial, Commercial and Domestic clients.

Benefits:

• Monday to Friday, 7:30am-4:30pm
• 9-Day Fortnight
• Free gym membership
• Be paid the national award rate
• Work in a supportive workplace environment
  
  

Tasks & responsibilities:

• Assisting in day-to-day operations
• Greeting visitors and clients
• Providing information about products and services to customers, clients and partners
• Maintaining customer data base, filing systems in paper form or electronically using databases
• Answering telephone calls promptly handling incoming phone calls, directing them when necessary and taking messages within the established guidelines
• Answering general queries in person, by telephone, or email
• Organising catering for events/meetings
• Ensuring visitors sign in on arrival in the reception area
• Processing payments including POS
• Building relationships with clients and potential clients
• Data entry
• Basic account receivable follow up calls
• Other adhoc receptionist/administrative tasks as required
  
  

To be successful in this role, you will need these traits and attributes:

• Ability to address sensitive matters and maintain confidentiality
• Self-motivated and proactive team player
• Self-motivated and proactive team player, ability to work autonomously with high attention to detail across all areas
• Contribute to a collaborative workplace environment fostering teamwork, respect for others and adhering to company values.
• Positive attitude with a desire to learn
• Reliable and punctual
• Sound computer skills and proficiency with Microsoft Office programs (Outlook, Word, Excel)
• Great communication, customer service and interpersonal skills
• Basic understanding of administrative tasks or prior work experience in an office environment.
• Ability to multitask with high volume workload
• Adheres to the values and culture
  
  

If you can see yourself in this role, please submit your resume and cover letter to hr@alphacool.com.au